This Privacy Policy explains how Clintara, LLC ("Clintara") handles personal information. "Personal information" is defined as information submitted to and/or collected by Clintara via our company website. Such information can be collected when an individual submits his or her name and/or address. Clintara can also collect information about visits to the Clintara website without an individual actively submitting information through various automated digital means, such as cookies and internet tags. Although the information collected by such automated digital means does not directly identify specific individuals, internet web browsers automatically transmit information to the Clintara website regarding the software a user's computer is operating, such as IP Address and browser version. Information collected by these technologies cannot be used to identify individuals without additional identifiable information.
Any identifiable information individual users provide will be used only by Clintara employees for the purposes of fulfilling a specific client request. Clintara will not share this information with any third party without the consent of an individual user. Clintara will not disclose any Personally Identifiable Information it gathers from an individual user, except as set forth in this Privacy Policy or as specifically agreed to by such individual user. Clintara may release Personally Identifiable Information to third parties without user consent: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat, to protect property or defend or assert legal rights. In the event that Clintara is legally compelled to disclose Personally Identifiable Information to a third party, Clintara will attempt to notify the involved user unless doing so would violate the law or court order. In addition, Clintara may disclose Personally Identifiable Information as further described below.
Clintara operations and maintenance contractors sometimes have limited access to Personally Identifiable Information in the course of providing services to Clintara. Access to an individual user's Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for Clintara. Clintara requires its operations and maintenance contractors to: (1) protect the privacy of any individual user's Personally Identifiable Information consistent with this Privacy Policy, and (2) not use or disclose Personally Identifiable Information for any purpose other than providing Clintara with services, as required by law.
EU/US Safe Harbor Clintara adheres to the Safe Harbor Principles agreed to between the United States Department of Commerce and the European Commission in connection with the transfer of personal information between member states of the European Economic Area and the United States. For more information regarding the EU/US Safe Harbor principles and Clintara's policy addressing it, please see our Safe Harbor Privacy Policy.
Clintara, LLC (“Clintara”) respects individual privacy and is committed to maintaining the privacy and security of the personal information of our customers, employees, business partners and others with whom we interact. This Safe Harbor Privacy Policy (the “Policy”) sets forth the privacy principles that Clintara follows with respect to transfers of personal information between member states of the European Economic Area (“EEA”) and the United States.
SCOPE This Policy applies to all personal information received by Clintara in the United States from the EEA in any format including electronic or hard copy.
DEFINITIONS “Clintara, LLC” means Clintara and any of its subsidiaries, divisions, successors and assigns. “Personally Identifiable information” means any information or set of information that identifies or is used by or on behalf of Clintara to identify an individual. Personally identifiable information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public personal information. “Sensitive personal information” means personally identifiable information that reveals race, ethnic origin, political or religious beliefs or personal information regarding health conditions.
PRIVACY PRINCIPLES The privacy principles in this policy are based on the Safe Harbor Principles.
NOTICE When Clintara directly collects personal information from individuals in the EEA, it will (1) disclose the purpose for collecting and using the personal information, (2) describe the types of entities to whom disclosures may be made, (3) describe the choices and means, if any, offered by Clintara to individuals to limit the use and disclosure of information and (4) provide contact information to individuals where their inquiries or complaints can be addressed. Notice will be provided at the time when individuals are first asked to provide personal information or as soon as practicable.
CHOICE Clintara will offer individuals the opportunity to opt-out of further uses or disclosures when their personal information will be disclosed to a non-agent third party or in connection with a purpose other than the purposes for which it was originally collected or authorized by the individual. If the use or disclosure involves sensitive information, Clintara affords individuals the opportunity to explicitly opt-in to such use or disclosure when the sensitive information would be disclosed to a non-agent third party or in connection with a purpose other than the purposes for which it was originally collected or authorized by the individual.
DATA INTEGRITY Clintara will use personal information in its possession only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Clintara will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.
TRANSFERS TO AGENTS Clintara will obtain adequate assurances from its agents and other business partners that they will safeguard personal information in a manner consistent with this policy.
ACCESS AND CORRECTION Clintara will grant individuals reasonable access to personal information that it holds about them, unless such access would compromise the purpose for which it was collected such as blinded clinical research data during the trial. Clintara will take reasonable steps to assist individuals with correcting, amending or deleting personal information that is determined to be inaccurate or incomplete.
SECURITY Clintara will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.
ENFORCEMENT Clintara will verify its adherence to this Policy by conducting routine compliance audits of its relevant privacy practices. Clintara will take appropriate disciplinary action, consistent with applicable laws, against any Clintara employee who willfully violates or seeks to circumvent this Policy or who takes an action to compromise the integrity or safety of personal data.
DISPUTE RESOLUTION Any questions or concerns regarding the use or disclosure of personal information should be directed to Clintara at the address given below. Clintara will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy. For complaints that cannot be resolved between Clintara and the complainant, Clintara has agreed to participate in the dispute resolution procedures of the panel established by the European data protection authorities to resolve disputes pursuant to the Safe Harbor Principles.
LIMITATION ON APPLICATION OF PRINCIPLES Adherence by Clintara to these Safe Harbor Principles may be limited to the extent (1) required to respond to a legal or ethical obligation, or (2) expressly permitted by an applicable law, rule or regulation, such as processing data specifically requested by government agencies for the purpose of medical safety.
CONTACT INFORMATION
Questions or comments regarding this Policy should be submitted to Clintara by mail as follows:
Clintara, LLC 11 Beacon Street Suite 600 Boston, MA 02108 Fax: +1 (617) 603-7599 helpdesk@clintara.com
CHANGES TO THIS SAFE HARBOR PRIVACY POLICY This Policy may be amended from time to time, consistent with the requirements of the Safe Harbor Principles. Clintara will undertake annual self-certification in compliance with the Safe Harbor requirements for continued registration. CHANGES TO THIS SAFE HARBOR PRIVACY POLICY This Policy may be amended from time to time, consistent with the requirements of the Safe Harbor Principles. Clintara will undertake annual self-certification in compliance with the Safe Harbor requirements for continued registration.
This website is a resource which is intended, but not promised or guaranteed, to be correct, complete and current. All information on this website is subject to change without notice. The information that appears on this website has been compiled in good faith by Clintara, LLC ("Clintara") solely for the purpose of providing information about the company and the products and services that it offers. Clintara and/or its suppliers may make improvements and/or changes to the information, products, services, graphics, video, sound, images, and/or programs on this website (collectively, "Information") at any time. Clintara makes no commitment and disclaims any duty to have these materials updated at all times.
Permission to use documents such as white papers, press releases, data sheets, etc. from this website is granted, provided that (i) the copyright notice below and this permission notice appear on each use of such documents; (ii) such use is for informational and non-commercial or personal purposes only; and (iii) documents are not copied or posted on any network computer or broadcast in any media. No modifications of any Information is permitted. Use for any other purpose is expressly prohibited by law. Documents specified above do not include the design or layout of the www.clintara.com website or any other Clintara owned, operated, licensed or controlled site. Elements of Clintara websites are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any Clintara website may be copied or retransmitted unless expressly permitted by Clintara.
CLINTARA AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION FOR ANY PURPOSE. ALL INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. CLINTARA AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL CLINTARA AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE INFORMATION.
Clintara does not accept responsibility for other organizations, businesses, and private persons that may provide information on this website. Any links on this website may cause you to leave the Clintara website. The linked sites are not under the control of Clintara and Clintara is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Clintara is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Clintara of the site. Clintara is not responsible and assumes no legal liability for the accuracy of the contents or any other aspect of any external website to which a link or other reference has been provided in this website.
All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Clintara. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Clintara or any third party, except as expressly granted herein.
In the event any user of the Clintara website provides any information, including, but not limited to, questions, comments, or ideas, through any interactive mechanisms located herein, Clintara shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute such information to others without limitation.